The second-hand marketplace Users Express Anger About Size Modifications

Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.

The second-hand shopping app has updated its size classifications for women's and children's clothes without notifying every member regarding the update.

Online Platforms Reaction

Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category versus the original listing because of the remapping.

The company said the revised method more closely matches comparable marketplaces.

The platform has recommended to examine their items and manually change the size when needed, causing user dissatisfaction.

Size Classification Updates

Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.

Member Stories

One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

Another user, based in Glasgow, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.

Manual Updates

Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.

Service Background

The app has more than 100 million members, with 18 million British users.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: last year, Vinted reversed a change concerning shipment methods following member complaints.

Joseph Riddle
Joseph Riddle

Urban explorer and lifestyle blogger passionate about uncovering city secrets and sharing money-saving tips.